Privacy Policy
At Kraftima, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.
1. Information Collection and Use
We collect personal information that you provide to us directly, such as your name, email address, phone number, and project details. This information is used solely to deliver our services effectively and communicate with you regarding your projects.
2. Design Delivery Terms
We adhere to the design delivery timeline agreed upon with each client, which may be 24, 48, or 72 hours, depending on the project’s scope and complexity. Our commitment is to meet these deadlines consistently.
3. File Formats
Final design files are provided in standard formats such as JPEG, PNG, PDF, or any other format specified during the project discussion, ensuring compatibility and ease of use.
4. Payment Policy
Payments for our services are to be made as per the terms outlined in our agreement. We accept various payment methods and ensure that all transactions are processed securely.
5. Digital Marketing Policy
For clients utilizing our digital marketing services, we collect and analyze data to optimize campaign performance. This data is handled with the utmost confidentiality and is not shared with unauthorized third parties.
6. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Data Retention
Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, we securely dispose of your data.
8. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze site usage. You can control cookie preferences through your browser settings.
9. Third-Party Services
We may employ third-party companies to facilitate our services. These third parties have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.
Frequently Asked Questions
Kraftima provides a wide range of graphic design and digital services, including logo design, branding, website design (Shopify & WordPress), digital marketing, video editing, packaging design, social media marketing, and SEO services.
Our design delivery time depends on the project scope and agreed timeline, usually within 24, 48, or 72 hours. Timelines are discussed and finalized before starting the project.
We deliver designs in formats like JPEG, PNG, PDF, and editable files (AI, PSD) as per the client’s requirements.
We create 100% original and custom designs tailored to your brand identity, ensuring uniqueness and compliance with industry standards.
We accept payments via bank transfer, PayPal, or other methods agreed upon. Full or partial payment terms are discussed before the project begins.
Yes, we offer complete social media management services, including content creation, scheduling, ad campaigns, and performance tracking.
Yes, we provide a limited number of revisions (usually 2-3) to ensure client satisfaction. Additional revisions may incur extra charges.
Yes, we offer post-launch support and maintenance for websites to ensure smooth operation and updates as needed.
We prioritize client confidentiality by implementing strict data protection policies and never sharing your information with unauthorized parties.
Absolutely! We provide SEO services to optimize your website for search engines, improve rankings, and drive organic traffic.
Yes, we collaborate with clients from around the globe, including the USA, Europe, UAE, and more.
We cater to various industries, including e-commerce, real estate, fashion, technology, healthcare, and startups.
Yes, we specialize in rebranding, helping businesses refresh their visual identity and align with current market trends.
Simply contact us with your requirements. We’ll discuss your needs, finalize details, and start creating your tailored solution!
